privacy policy
Zeluda - Privacy Policy
Welcome to Zeluda! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose and protect the information you provide to us. By accessing our website or using our services, you consent to the practices described in this policy.Information we collect:
We may collect different types of information from you when you interact with our website, make a purchase, or subscribe to our newsletter. The information we collect may include:- Personal information: This includes your name, email address, shipping address and phone number provided during the order process or when contacting customer support.
- Payment Information: When making a purchase, you may provide payment details such as credit card numbers or other secure payment information. Please note that we do not store your full payment information on our servers. We use reputable and secure third-party payment processors to process payment transactions.
- Device and Usage Information: We may automatically collect technical information about your device and interaction with our website, such as your IP address, browser type, operating system, and pages visited.
How we use your information:
We use the information we collect for the following purposes:- To process and fulfill your orders, including providing shipping information and customer support.
- To send you important updates, promotional offers and newsletters relating to our products and services. You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in the emails.
- To improve our website, products and services based on your preferences and feedback.
- To detect and prevent fraudulent activities and to ensure the security of our website and systems.
Data security:
We take data security seriously and use reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, please be aware that no method of transmission over the Internet, or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee its absolute security.Sharing and disclosing information:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following cases:- To trusted third parties who help us administer our website, process payments, conduct surveys, or provide services. These providers are bound by confidentiality agreements and are required to protect your information.
- Where required by law, in the context of a legal process or by authorities to comply with applicable regulations.
Cookies and tracking technologies:
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device that enable certain website functionality. You can manage your cookie preferences through your web browser settings. See our Cookie Policy for more details.Links to third-party websites:
Our website may contain links to external websites or services. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to review their respective privacy policies when you visit them.
Children's data protection:
Zeluda does not knowingly collect any personal information from anyone under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately so that we can take appropriate steps to remove the information from our records.
Changes to this privacy policy:
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. The updated policy will be posted on our website with the revised effective date. We encourage you to review the policy periodically to stay informed about how we treat your information.
Contact us:
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact our Data Protection Officer through our Contact Us page.
Thank you for choosing Zeluda. We appreciate your trust in us to protect your privacy.
Team Zeluda
Telephone number: +49 30 38845395
Email: support@zeluda.com